Website subscriptions
Your subscription lives with Creem.
Creem sells Pipe Pro on this website and keeps your subscription, card and invoices. Its customer portal is where you cancel future renewal, change the card or download an invoice. After cancelling, Pro stays on until the end of the time already paid.
App Store subscriptions are managed in the App Store. Installing another Pipe version does not transfer or cancel them.
Customer portal
Sign in with the email you paid with.
Creem sends a sign-in link to that address. Every receipt Creem mailed you carries the same link.
Lost your Pro key?
The key is made in your browser or app and never reaches us, so nobody can look it up. Write to support@yux.co from the email you paid with, quoting the order number from your receipt: we give the subscription a new key and send it to that address. Devices on the old key stop, and you enter the new key on them.
Refunds
Ask support@yux.co with the order number. A refund takes the year back, and Pro ends on every device.